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Visitor service

If you have any questions, please contact our visitor service on the first floor during opening hours. In addition to our locker cards, rental buggies and shop finder, our “Zehner” vouchers are also available here. Our team will help you find the right shops and answer all your questions.

Opening Hours

Mon – Fri
09:00 – 19:00
09:00 – 18:00


Shops und Geschäfte im SILLPARK Innsbruck
Discover your favorite store!

With 60 different shops, restaurants and service providers, you’re guaranteed to find what you need! Come and discover your favourite stores at SILLPARK Innsbruck!

Food & drink

Restaurants & Cafés

INTERSPAR Restaurant
Discover your favorite restaurant!

No matter whether it’s a quick coffee and snack to keep you going or a whole menu of whatever you’re craving, at SILLPARK you will find numerous restaurants and cafés for moments of indulgence during your visit


Cash machines/ATMs
The cash machines/ATMs at SILLPARK are located on the ground floor.
Toilets for disabled persons
The toilets for disabled persons are located on all floors.
Center Management
The Centre Management at SILLPARK is located on the 3rd floor.
First Aid
The first aid station at SILLPARK is located at the visitor service on the 1st floor.
Bicycle self service
At the forecourt of SILLPARK you will find a bicycle self-service terminal for repairing, inflating tyres and for small service work
Phone charging station
There are 10 lockable mobile phone and tablet charging stations on the 1st floor of SILLPARK. They are compatible with all major smartphone manufacturers.
There are several escalators at SILLPARK
Passport photo machine
The passport photo machine at SILLPARK is located on the 2nd floor and on the 1st basement floor. Instant picture, EU passport photo, ID photo – fast & cheap.
Umbrella rental
The umbrella rental is located on the 1st floor at the Visitor Service.
City bikes station
SILLPARK’s city bike station is located at the forecourt. There are several city bikes, as well as cargo bikes to borrow.
Tax Free
The tax free service at SILLPARK is offered by several shops.
Terrace with a view
The INTERSPAR Restaurant (2nd floor), the Café Enoteca Tipico (1st floor) and our McDonald’s (ground floor) all have a terraces with a view!
Tobacco shop
The tobacconist at SILLPARK is located on the ground floor. Tobacco products, newspapers, magazines, vignettes.
Dogs are welcome!
Dogs are welcome at SILLPARK. Dogs must be kept on a leash and wear muzzles in the entire indoor area.
ZEHNER Vouchers
The sales point for ZEHNER vouchers at SILLPARK is located at the visitor service on the first floor. Also available online!
Parking facilities for people with disabilities
SILLPARK offers several parking facilities for people with disabilities.
Library TAKE & BRING
Borrow or exchange books, read for free, donate old books – you will find SILLPARK’s Library TAKE & BRING on the 2nd floor.
Digital timetable
The digital timetable information for bus & train with real-time display of the departure time at SILLPARK is located on the ground floor.
E-charging stations
The e-charging stations at SILLPARK are located on the 3rd basement level of the underground car park. There are several charging stations for electric cars. E-bikes can be conveniently charged at the forecourt.
Free parking
The first 90min in our modern underground car park are free of charge for our visitors.
Air-conditioned mall
SILLPARK is fully air-conditioned.
Public transport
SILLPARK is accessible by bus, train and tram. The main railway station is a 5-minute walk away, and bus and tram stations are right outside the door.
Post office
The post office at SILLPARK is located on the 1st floor. Packaging, franking, mailing of packages & letters.
Breastfeeding and baby changing rooms
The spacious breastfeeding and baby changing rooms are available in all the toilet facilities.
Shoe and key service
The shoe and key service Mister Minit at SILLPARK with express service is located on the ground floor. Shoe, key, hole punching and sharpening service.
You will find a taxi stand on the SILLPARK forecourt. Taxis are plentifully available around the clock.
Toilets are located on the ground floor and on the 1st & 2nd floors of SILLPARK.
Arriving & Parking
730 parking spaces in our modern underground car park & optimal connection to public transport.
Arriving & parking
Family & kids
We make your visit with the family a stress-free experience. Find out more about our services for families and children!
Family & Kids
Barrier-free access
All public areas at SILLPARK have barrier-free access.
Buggy hire
Buggy hire at SILLPARK is located at the Visitor Service. Only possible during the centre’s opening hours.
The defibrillator at SILLPARK is located at the visitor service on the 1st floor.
Bicycle parking
You will find numerous bicycle parking spaces around the building.
Free WiFi
Throughout the entire area of SILLPARK, the free SILLPARK WiFi is available for customers for the duration of their stay.
Hydroelectric power station
Since its opening, SILLPARK has had its own hydroelectric power station on the Sill and is thus an ecological pioneer.
Lottery tickets can be purchased on the ground floor in the Wacker tobacconist’s shop.
Smoking area
The smoking areas at SILLPARK are located in the immediate vicinity of the entrances.
Wheelchair hire
You will find our free wheelchair hire service at the Visitor Service on the 1st floor of SILLPARK.
Free lockers
There are several free lockers at SILLPARK. They are located on the 1st floor. Secure storage of valuables and purchases.
Seminar rooms
The seminar rooms are located on the 3rd floor. For more information, please contact the Visitor Service.
SILLPARK is certified by the TÜV AUSTRIA hygiene management standard.
Free nappies & wet wipes
Free nappies & wet wipes are available at the visitor service on the 1st floor.
Visitor Service
For any questions you have on site, our visitor service at the first floor of the shopping centre is available for you during the opening hours listed below. Here you can buy the Zehner voucher.
Playground for toddlers

Mini Lollipop

MINI LOLLIPOP is a veritable playtime paradise for the little ones. The area is designated for children under the age of 4 and fulfills their every wish: Toddlers can improve their skills while playing entertaining wall games, wave to their parents from inside small houses, or experience joy of sliding down a mini slide. MINI LOLLIPOP is free of charge for the little ones and is located in the 2nd floor.

Suuuuuuuper! zehnerVoucher

The “All good things come in 10s” voucher

A new outfit? A delicious dinner? New beauty products? Or perhaps even a new smartphone? The Zehner voucher is sure to cater to every taste! 1,000 brands. 12 shopping centres. 1 voucher.